Privacy Policy
Dreamz Drywall & Contracting Effective Date: April 17, 2026 Last Updated: April 17, 2026
Dreamz Drywall & Contracting ("we," "us," or "our") operates the website dreamsdrywall.com (the "Site"). This Privacy Policy explains what information we collect from visitors and customers, how we use it, and what choices you have.
By using our Site or submitting your information through any of our forms, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit any personal information.
1. Information We Collect
We collect information in the following ways:
Information you provide directly: When you fill out a contact form, request a free estimate, use our chat widget, call us, text us, or email us, you may provide information such as your name, phone number, email address, mailing address or city, a description of your project, your preferred timeline, and any photos or details related to the work you need done.
Information collected automatically: When you visit our Site, certain information is collected automatically through cookies and similar technologies. This may include your IP address, browser type and version, device type, operating system, pages visited on our Site, time and date of your visit, referring website or source, and general geographic location based on IP address.
Information from third-party platforms: If you interact with us through Facebook, Instagram, Google, or other platforms, we may receive information such as your name, profile information, and the content of your inquiry based on the privacy settings of that platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide estimates for your project
To schedule appointments and communicate about upcoming or ongoing work
To follow up after a completed project, including requesting feedback or reviews
To send you updates, promotions, or information about our services if you have opted in to receive such communications
To improve our website, services, and customer experience
To run advertising campaigns on platforms like Facebook and Instagram
To comply with legal obligations
We will never sell your personal information to third parties.
3. How We Share Your Information
We may share your information with the following types of third parties, solely for the purposes described above:
Service providers: We use third-party tools to operate our business, including our customer relationship management (CRM) platform, email and SMS communication tools, website hosting, analytics, advertising platforms (such as Meta/Facebook), and review management systems. These providers only have access to the information needed to perform their functions and are required to protect your data.
Advertising platforms: When you submit information through a form connected to a Facebook or Instagram ad, that information is processed through Meta's advertising platform in accordance with Meta's own privacy policies.
Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. SMS and Text Message Communications
If you provide your phone number and opt in to receive text messages from us — for example, by submitting a contact form or responding to a text — you agree to receive SMS messages related to your inquiry, appointment reminders, follow-ups, and occasional promotional messages.
Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
We will not share your phone number with third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to understand how visitors use the Site and to improve your experience. These may include:
Essential cookies: Required for the Site to function properly, such as maintaining your session while filling out a form.
Analytics cookies: Help us understand how visitors interact with the Site, which pages are visited most, and where visitors come from. We may use tools such as Google Analytics or similar services for this purpose.
Advertising cookies: Used to deliver relevant ads to you on platforms like Facebook and Instagram, and to measure the performance of our advertising campaigns. These cookies may be placed by third-party advertising platforms.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of certain parts of the Site.
6. Google Business Profile and Reviews
We may request reviews from customers following a completed project. If you leave a review on our Google Business Profile, that review is governed by Google's own terms of service and privacy policies. We may respond to reviews publicly, and we may repurpose the content of public reviews (such as star rating and review text) in our marketing materials, including social media posts and our website.
We do not offer incentives in exchange for reviews, and all reviews are left voluntarily.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain records for accounting and legal purposes, and comply with applicable laws. If you would like us to delete your information, please contact us using the details below.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of marketing communications at any time, and withdraw consent where consent is the basis for processing.
To exercise any of these rights, please contact us at the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms, review sites, and advertising partners. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.
13. Contact Us
If you have any questions about this Privacy Policy, want to request access to or deletion of your personal information, or want to opt out of communications, you can reach us at:
Dreamz Drywall & Contracting
Ingersoll, Ontario, Canada
Phone: 226-580-1985
Email: [email protected]
Website: www.dreamsdrywall.com